testRigor Sales Certification
testRigor Sales Certification
testRigor Ideal Customer Profile
Complete the fields below to develop your Ideal Customer Profile. Keep in mind, for this exercise think of companies, not a person.| Industry | Ecomm, Retail, EHR, EdTech, HealthTech, Insurance, FinTech, ERP, Software Dev* |
|---|---|
| Geography | USA, CAN, UK, The Netherlands, Belgium, Lux, Eastern Europe, Australia, Singapore, LATAM, Western Europe EU (Inbound only), India (Karnataka, Telangana, Maharashtra, Delhi-NCR, Tamil Nadu, inbound only) |
| Size Could be revenue, employees, or locations |
Mid Market (100-999 EEs, $50M - $1B) Enterprise (1000+ EEs, $1B+ rev) SMB (40+ EEs Inbound Only, IF 2+ FTE Manual Tester) |
| Budget | Confirm if SMB, Government, or ENT |
| Using Which Product(s) | None, Integrated Test Case Mgmt (TestRail, XRay, Zephyr, Azure DevOps), Using Multiple Tools to solve QA, Legacy Open Source Tools (Selenium, Playright, Appium, Cypress, etc) |
| Pain Points | Test Automation Coverage <70% (Ideally <40%), High Maintenance, Slow releases, Manual testers can't build/fix tests, Product owner/managers doing testing, Not enough time, Devs taking too much time to fix bugs, Can't do cross-platform testing, Too much time to build tests, Maintaining infrastructure, Too many bugs, Costs too high. Customer flow not smooth |
| Types of Roles on the Team | QA/testing leaders when empowered by CTO, CTOs/CIOs/CEOs, QA Managers/Directors, VP/Dir of Eng/Software dev, Eng Mgr, Product Managers/VPs |
| Notable Attributes | Looking for more AI, Need UI, frequent UI changes, recent re-organizations, need to test multiple environments, need resources to run testing, need testing knowledge |
